Privacy Policy
This policy covers Known Issues, the personality assessment at knownissues.bobbyhood.app and the Known Issues iPhone app, published by Bobby Hood ("we").
The short version
- There are no accounts. Your answers, your results and the name you type stay on your device.
- When you see results, we keep one anonymous row of scores. It has no name, no email address and no IP address.
- If you ask for a PDF of your results, your email address and name are used to send that one email and are not stored by us. Our email provider keeps its own record of that email for 30 days.
- Neither the website nor the iPhone app shows ads, and neither tracks you across other companies' apps or websites.
- The iPhone app is a paid download from Apple's App Store, with no in-app purchases. Apple handles the payment. We never see your payment details.
What stays on your device
Your answers, your results, your past assessments and the name you type are saved on your device only: in your browser on the website, and inside the app on an iPhone. They are not sent to us. On the website, clearing your browser's site data removes them. In the app, Settings > Delete all my assessments removes them, and deleting the app removes them too.
Anonymous scores
When a results page opens, the page sends one row to our database so we can see how the assessment is doing: a random id made for that assessment, how many pairs were answered, which round it reached, the dominant domain, the Top 5 flaws and the percentage for each of the 34 flaws. The row has no name, no email address and no IP address, and nothing in it identifies you.
Emailing yourself the PDF
If you ask for your results by email, the page sends your email address, the name you typed (it appears in the PDF) and your results to our server, which builds the PDF and hands it to our email provider, Resend, to deliver that one message. We do not store the address or the name. Resend keeps its own record of every email it sends, including the address and the message itself, for 30 days, as Resend's documentation states. The only thing we keep is a count of how many PDFs were sent for that anonymous assessment, so one assessment cannot send more than five.
Results links
A results link carries your scores inside the link itself. Anyone you give the link to can open those results. The link holds no name and no email address.
No ads, no tracking
The website and the iPhone app show no ads. Neither contains advertising software or asks to track you, and the app never reads Apple's advertising identifier (IDFA).
Your choices
- Email: never asking for the PDF means your email address is never sent anywhere.
- Deleting: see "What stays on your device" above.
Buying the app
The iPhone app is bought through Apple's App Store. Apple processes the payment under Apple's Privacy Policy. The app sells nothing inside it, and we never receive your name, card or Apple Account details.
Hosting
The website and its server run on Cloudflare, which processes your IP address to deliver each page and request. We do not store it.
Children
Known Issues is a general-audience entertainment assessment and is not made for children. We do not knowingly collect personal information from children.
Sharing
We do not sell or share personal data. The anonymous scores stay in our database. An email you ask for goes to Resend only to be delivered.
Changes to this policy
If this policy changes, the new version will be posted on this page with a new effective date.
Contact
Questions about this policy: [email protected]